Stepping Up Service

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Stepping Up Service
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58 Episodes
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Category: Business
Last Update: 2016-12-13
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Customer service is the cornerstone of most successful organizations. But with the business world evolving, thanks to technology and online communications, maintaining high customer service can become even more of a challenge. This program features Ed Gagnon of Customer Service Solutions, a leading expert in the area of customer service and process improvement, talking about how organizations can keep "stepping up" the service they provide.

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